Terms of Service

Throughout the site, the terms “we”, “us” and “our” refer to Truly Italians offers this website including all information, tools and services available from this site to the Customer, you, the user, conditioned upon your acceptance of all terms and conditions stated here. These general terms of Service (hereinafter, “Terms of Service”) apply to the sale of products and services through the website www.trulyitalians.net, under the law known as “Consumer Code”.

This website is operated by I.D.I.B. Consortium LLC.

The customer who uses this Website to purchase products or services shall carefully read the Terms of Service which will be accessible at any time by the same Customer, at the bottom of website home page. The consent given on your side in the home page or, in any case, the overall use of the Website, involves integral acceptance to the said terms of service. The terms of service of access to the Website may vary without need of any notice period, therefore, it shall be the sole responsibility of the user to read the terms of service upon every new access. The store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Our products or services are mostly available exclusively online through the website. The graphic representation of the Products on the Website, normally corresponds to the photographic image shown together with the product description. We have made every effort to display as accurately as possible the colors and images of our products but it is understood that we cannot guarantee they are the perfect representation of the products characteristics. In case of a difference between the image and the product description, the description shall prevail. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.


For purchasing the Products the Customer shall add the Product to the “Basket” and, after reading the Terms of Service and the Privacy Policy and confirming their acceptance, he/she shall insert the shipping and billing data, select the desired method of payment and confirm the order. By submitting an order from the Website, which has the value of a contractual offer, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept these Terms of Service and the applicable terms of payment. The agreement entered into between Truly Italians and the Customer shall be considered as concluded once the order has been accepted by Truly Italians. Once the order is accepted, the acceptance will be communicated to the customer via an order confirmation email containing a reference to these Terms of Service, the order number, the shipping and billing data, the list of ordered Products and the total price, including delivery charges. Once the order has been received, if one or more of the Products are not longer available, Truly Italians will send a notification email to the Customer and the rest of the orders will be considered as confirmed and only the available Products will be shipped. In this latter case the full amount relating to missing Products shall be reversed or, depending on the chosen payment method, will not be charged to the Customer.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store and you also agree to update your account information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


If you send certain specific, comments, you agree that we reserve the right, at any time, without restriction, to delete the comments which do not comply with our policies and we may copy, publish, distribute, translate and otherwise use them in any medium. We are and shall be under no obligation to maintain any comments in confidence; to pay compensation for any comments; or to respond to any comments. You agree that your comments will not violate any right of any third-party, and they will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


The submission of your personal information through the store is governed by our Private Policy published in our website


You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of the State of New York.